COMPLIMENTARY SHIPPING

Returns and Exchanges

We are happy to exchange or refund any item within 14 days of receiving shipment. If for any reason you are unsatisfied or unhappy with your piece, please be sure to be in contact us as soon as possible. Please email returns@the-kollective.com to initiate a return. You must first email for a Return Authorization. Upon receipt, we will email you a return insured shipping label. We would be happy to issue a refund upon receipt minus shipping costs of the return ($20). All returned items should be shipped back in original packaging and box. We have the right to refuse any return upon mis-handled merchandise.

For any Gift or Gift card, please know that a store credit will be issued.